Front Desk Executive
Location: [Malad, Mumbai]
Job Type: Full-time
Job Description:
As a Front Desk Receptionist at Sam Tattoo India, you will be the face of our studio, responsible for providing exceptional customer service and administrative support. Your primary duties include:
1. Welcoming Clients: Greet and assist clients with a warm and friendly demeanor. Maintain a professional and inviting atmosphere within the studio.
2. Appointment Scheduling: Manage client appointments, ensuring efficient scheduling and clear communication with the tattoo artists. Answer phone calls and respond to inquiries promptly.
3. Client Relations: Build and maintain positive client relationships by addressing questions, concerns, and providing information about our services and aftercare.
4. Administrative Tasks: Handle paperwork, such as consent forms and client records, while maintaining confidentiality. Assist with inventory management and studio cleanliness.
5. Studio Operations: Collaborate with the tattoo artists and studio manager to ensure smooth operations and a high level of customer satisfaction.
Qualifications:
- Exceptional customer service and communication skills.
- Proficiency in scheduling software and basic computer applications.
- Professional and reliable work ethic.
- A passion for tattoos and art is a plus but not required.
- Join our creative and supportive team at Sam Tattoo India and contribute to an environment that celebrates artistic expression and client satisfaction. If you’re enthusiastic, organized, and customer-oriented, we’d love to hear from you!
Business Development Manager
Location: [Malad, Mumbai]
Job Type: Full-time
Company Description:
Are you passionate about the art of tattooing and skilled in the ways of business growth? Sam Tattoo India vibrant and innovative tattoo studio is seeking a dedicated Business Development Manager to lead our expansion efforts. As a Business Development Manager, you will play a pivotal role in driving the growth of our tattoo studio, building brand awareness, and increasing revenue.
Key Responsibilities:
Develop and execute a comprehensive business development strategy to increase the studio’s client base and revenue.
Identify new business opportunities, partnerships, and markets to expand our presence in the tattoo industry.
Build and nurture relationships with existing clients and establish rapport with potential clients, ensuring their satisfaction and loyalty.
Collaborate with the marketing team to create and implement marketing campaigns to promote the studio’s services.
Monitor industry trends, competitive landscape, and customer feedback to continuously improve the studio’s offerings and services.
Manage the studio’s online and offline presence, including social media, website, and physical location.
Qualifications:
- Proven experience in business development or a related field.
- Strong knowledge of the tattoo industry and a passion for tattoo art.
Excellent communication, negotiation, and networking skills.
A proactive, results-driven approach with a focus on targets. - Ability to work independently and as part of a team.
- Creative thinking and problem-solving skills.
- If you’re a dynamic professional with a love for tattoo art and a knack for business growth, we encourage you to join our team and help shape the future of our tattoo studio.
- Embrace this opportunity to lead our studio to new heights and become a key player in our creative community.